Infographic: Paytm: Indian Fintech Pioneer Melts Down (2024)

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Paytm

Shares of One97 Communications, parent of Paytm, lost more than half of their value between Jan. 31 and Feb. 14 as news broke that the government was gearing up to suspend the Indian payment provider's banking license over allegations of "persistent non-compliance and continued material supervisory concerns". The share price recovered slightly - but only briefly - on Feb. 7 after media reports that CEO Vijay Shekhar Sharma had met with India's finance minister and the country's central bank. Media reported that lax customer identity checks had led to money laundering, fraud and other misuse on the platform while at the same time, the entity's banking division wasn't properly shielded from the business risk of other parts of the company. Paytm has denied this. Since 2017, the company has been penalized and put on notice by regulators repeatedly, however.

Confusion around what the government's decision means for users is rife in the country. Paytm was told to not accept new deposits into accounts or digital wallets starting from March 1 while the BBC reports that any outgoing transactions could still be made after that date and that Paytm could still act as an intermediary payment provider between non-Paytm accounts. On its website, the company is touting that its payment app is still working "and will keep working beyond Feb. 29, 2024" - showing confidence that it can resolve the issue at hand.

Paytm is a pioneer of digital payments in India. Founded in 2010, it offers mobile payments between accounts, to physical vendors and in the form of bill payments. In a country where card payments hadn't caught on yet, the service quickly rose to prominence and - backed by investments from Softbank and others - accomplished 100 million registered user in 2015 and India's biggest IPO at the time in 2021. It has more recently branched out into payment terminals, e-commerce payments, microloans and buy-now-pay-later schemes, acquiring its banking license in 2017.

Infographic: Paytm: Indian Fintech Pioneer Melts Down (1)

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Infographic: Paytm: Indian Fintech Pioneer Melts Down (2)

Infographic: Paytm: Indian Fintech Pioneer Melts Down (3)

Description

This chart shows daily share price of One97 Communications/PAYT at market close in 2024 (in Indian rupees).

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+ Premium statistics Paytm usage on websites across 166 countries and territories worldwide 2023
+ Premium statistics Total volume of UPI-transactions from Paytm Payments Bank India 2020-2023
+ Premium statistics Revenue from operations of One97 Communications (Paytm) FY 2017-2022
+ Premium statistics Number of customers at selected digital banks worldwide 2023
+ Premium statistics Brand awareness and popularity of selected neobanks and neobrokers in India 2023
+ Premium statistics UPI app market share India September 2023, by leading app

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Infographic: Paytm: Indian Fintech Pioneer Melts Down (19)

Infographic: Paytm: Indian Fintech Pioneer Melts Down (2024)

FAQs

Why is Paytm falling? ›

The counter has faced tremendous pressure since Reserve Bank of India (RBI) announced restrictions on Paytm Payments Bank's operations on January 31 this year amid persistent non-compliances and continued material supervisory concerns. On a year-to-date (YTD) basis, Paytm has declined over 42 per cent.

Is this the end of Paytm? ›

Fact: Our Paytm app and its services continue to remain operational. The Paytm UPI handle will continue without interruption until February 29, 2024. Clarifying further our Founder & CEO “On UPI acquiring, it needs guidance from both the NPCI and RBI and the discussions have started.

What is the growth rate of Fintech in India? ›

The fintech growth as the Indian economy exhibited a robust performance in the previous quarter, with a growth rate of 8.4 per cent. According to the IMF, India will become the third-largest economy in the world by 2027, with a GDP of over $5 trillion.

Is Paytm an Indian company? ›

Paytm (an acronym for "pay through mobile") is an Indian multinational financial technology company, that specializes in digital payments and financial services, based in Noida, India. Paytm was founded in 2010 by Vijay Shekhar Sharma under One97 Communications.

What problems is Paytm facing? ›

User Data Controversy: Recent controversies have also revolved around user data and privacy concerns. These issues, coupled with regulatory challenges, have led to a reevaluation of Paytm's data management practices and the impact on user trust.

Is Paytm under debt? ›

Debt Level: PAYTM is debt free. Reducing Debt: PAYTM has no debt compared to 5 years ago when its debt to equity ratio was 12%.

Will Paytm survive? ›

Unfortunately, the future of Paytm Payments Bank (PPBL) is currently uncertain following a recent decision by the Reserve Bank of India (RBI). As of today, February 8, 2024: PPBL is no longer accepting new deposits or top-ups. This restriction came into effect on February 29, 2024.

Why is Paytm shutting down? ›

Why is Paytm Payments Bank being shut down? RBI ordered Paytm Payments Bank to be shut down, citing “non-compliance issues and concerns” within the bank.

What is the controversy with Paytm? ›

The banking regulator in India is often commended for its timely actions against delinquent institutions. However, in Paytm's case, this action has scandalized the public due to their familiarity with the Paytm mobile wallet and because of Paytm's large market share in the digital banking segment.

What is the future of Indian Fintech industry? ›

The country ranks second in deal volume, and the FinTech Market Opportunity is anticipated to reach an awe-inspiring $2.1 trillion by 2030. In 2022 alone, Indian FinTech startups raised an impressive $5.65 billion, making it the second most funded startup sector in the country.

Which countries are growing fastest in fintech? ›

1. India. India has seen explosive growth in fintech over the past five years, and it shows no sign of slowing. Its fintech sector is expected to reach a valuation of $150-160 billion by 2025, a value creation opportunity of $100 billion, according to a recent report by BCG.

What is the Paytm crisis in India? ›

The Reserve Bank of India (RBI) has reportedly accused Paytm of financial crimes, including falsifying customer information and money laundering.

Why is Paytm banned by the RBI? ›

The Reserve Bank of India (RBI) ordered the closure of Paytm Payments Bank due to non-compliance and supervisory concerns. A report reveals accounts at the bank were created without proper identification, potentially for money laundering.

Is Paytm backed by China? ›

Paytm Payments Services Ltd is the payment aggregator subsidiary of One97 Communications Ltd, which has investment from Chinese firm Ant Group Co.

Is Paytm a good stock to buy? ›

So, I would be a bit cautious in Paytm. Considering that our view on the markets is negative to slightly cautious, I would just avoid companies where there is so much uncertainty and keep the powder dry to buy great quality businesses." In the first half of last week, Paytm went one way – down, down, down.

Is Paytm having issues? ›

User reports indicate no current problems at Paytm

Paytm offers a digital wallet that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services. Paytm is available as a mobile app for multiple platforms, including Android, iOS and Windows Phone.

Why is Paytm declining payment? ›

Daily Transaction Limit: If you exceed the daily transaction limit set by your bank or UPI service provider, the transaction will fail. Server Issues: Technical problems with the bank's server or the UPI platform can lead to failed transactions.

Is Paytm safe for future? ›

While Paytm has clarified that certain services will continue to operate seamlessly beyond March 15, 2024, users cannot load money in Paytm Wallet but can utilize the existing funds. Offline services such as soundbox , QR codes, card machines will keep working as usual.

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